Understand your rents payments and accounting for your property in Queensland.
Tenant Rent Payments
Under Queensland Legislation, tenants are permitted to pay their rent as often as they like as long as they do not fall behind.
There is no requirement for tenants to stay one or two weeks in advance ‘at all times’ and this cannot be written into the lease.
Normally, tenants tend to pay weekly or fortnightly—a small percentage pay monthly.
Rent Arrears Management
To protect your rental income, Arena Property Agents has a very strict and proactive policy on rent arrears.
If your tenant becomes 3-5 days behind in rent, we contact them by phone or SMS. Also, if they become 6-7 days in arrears, we send them an urgent email and call them.
Once they are eight (8) days in arrears, we are permitted to take the first legal step. We will issue a Notice to Remedy Breach (RTA Form 11), giving the tenants seven (7) days to pay up to date.
We advise the tenants of the implications of not prioritising their rent payments and try to assist them to get back on track. If the breach is not remedied, we issue the tenants with a Notice to Leave (RTA Form 12).
Your Property Manager will then discuss with you the process of eviction and finding new tenants for your property. You are copied on all correspondence to the tenant and kept fully informed.
Disbursements
Our Owner clients enjoy disbursements (rental payments into their account) on a fortnightly or monthly basis. This will occur on the 15th or the 1st of every month.
Monthly Statements
To simplify your accounting, we issue statements on the last Wednesday of the month. This itemises all transactions that have taken place since the last statement. All invoices paid during the month are attached to this statement.
CHOOSE THE EXPERTS
Here at Arena PA, we care about your home as if it were our own. Moreover, we offer the advantage of being a neutral party to act as a go-between when necessary.
We offer calm, professional conflict resolution in the unlikely event that it is needed. Our skills and experience are irreplaceable when it comes to understanding and upholding the rights and responsibilities of both parties.
We understand the legal timeframes and requirements for the practical aspects of managing a property. Further, we are skilled at communication and building relationships to smooth the process as much as possible.
